New Collection available
Black Week Deals from November 21-28
Delivery to Europe, UK, USA and Switzerland
Free hotline 0800 123 454 321
 

Shipping and payment

 

Shipping

For postage and packaging, we charge a one-time flat shipping fee. Shipping is available to the following European countries.You can see the amount of the flat rate for shipping in other currencies in the shopping cart before completing the order.

  • Germany: 5,90€. Free shipping from 75€ order value. Delivery time 1-3 business days.
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  • Austria: 6,90€. Delivery time 2-4 business days. Free shipping from 75€ order value. 
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  • France: 12,90€. Delivery time 3-5 business days. Free shipping from 75€ order value. No shipping to French Polynesia, New Caledonia, Saint Pierre and Miquelon, French Guiana, Guadeloupe, Mayotte, Martinique and Réunion. 
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  • Italy: 12,90€. Delivery time 3-5 business days. Free shipping from 75€ order value.  No shipping to Livigno and Campione d'Italia.
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  • Portugal: 12,90€. Delivery time 4-7 business days. Free shipping from 75€ order value. 
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  • Spain: 12,90€. Delivery time 4-7 business days. Free shipping from 75€ order value.  No shipping to Ceuta and Melilla and the Canary Islands.
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  • Netherlands: 12,90€. Delivery time 2-4 business days. Free shipping from 75€ order value. No shipping to Aruba and the Netherlands Antilles.
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  • Belgium: 12,90€. Free shipping from 75€ order value. Delivery time 2-4 business days.
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  • Luxemburg: 12,90€. Free shipping from 75€ order value. Delivery time 2-5 business days.
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  • Finland: 15,90€. Free shipping from 75€ order value. Delivery time 4-6 business days.
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  • Estonia: 15,90€. Free shipping from 75€ order value. Delivery time 3-6 business days.
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  • Lithuania: 15,90€. Free shipping from 75€ order value. Delivery time 3-6 business days.
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  • Latvia: 15,90€. Free shipping from 75€ order value. Delivery time 3-6 business days.
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  • Ireland: 15,90€. Free shipping from 75€ order value. Delivery time 3-6 business days.
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  • Slovenia: 15,90€. Free shipping from 75€ order value. Delivery time 3-5 business days.
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  • Slovakia: 15,90€. Free shipping from 75€ order value. Delivery time 3-5 business days.
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  • Greece: 15,90€. Free shipping from 75€ order value. Delivery time 6-10 business days.
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  • Malta: 15,90€. Free shipping from 75€ order value. Delivery time 4-8 business days.
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  • Cyprus: 15,90€. Free shipping from 75€ order value. Delivery time 9-13 business days. No shipping to North Cyprus.
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  • Poland: 6,90€. Free shipping from 75€ order value. Delivery time 4-6 business days.
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  • Czechia: 12,90€. Free shipping from 75€ order value. Delivery time 4-6 business days.
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  • Hungary: 15,90€. Free shipping from 75€ order value. Delivery time 6-8 business days.
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  • Sweden: 15,90€. Free shipping from 75€ order value. Delivery time 5-9 business days.
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  • Romania: 15,90€. Free shipping from 75€ order value. Delivery time 9-15 business days.
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  • Denmark: 12,90€. Free shipping from 75€ order value. Delivery time 4-7 business days.
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  • Bulgaria: 15,90€. Free shipping from 75€ order value. Delivery time 9-13 business days.
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  • Croatia: 15,90€. Free shipping from 75€ order value. Delivery time 8-10 business days.
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  • Switzerland: 15,90€. Free shipping from 75€ order value. Delivery time 2-4 business days. In the course of your order, further taxes or costs (e.g. customs duties) may be incurred which are not paid by us or invoiced by us, but are payable by you directly to the competent customs or tax authorities. For details, please contact the relevant authorities.
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  • UK: 24,90€. Free shipping from 75€ order value. Delivery time 3-5 business days. In the course of your order, further taxes or costs (e.g. customs duties) may be incurred which are not paid by us or invoiced by us, but are payable by you directly to the competent customs or tax authorities. For details, please contact the relevant authorities.
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  • USA: 49,90€. Free shipping from 100€ order value. Delivery time 6-8 business days. In the course of your order, further taxes or costs (e.g. customs duties) may be incurred which are not paid by us or invoiced by us, but are payable by you directly to the competent customs or tax authorities. For details, please contact the relevant authorities.

Shipping costs are independent of the payment method. Shipping of electrical items only in Germany.

Returns

Germany: Return shipping costs will be borne in the event of defects as long as the withdrawal period has not elapsed. Free return is only possible using Deutsche Post (DHL). For free return, please use only the return label enclosed with each delivery. We can offer free return only if you use the return label.

Austria, France, Italy, Portugal, Spain, Netherlands, Greece, Belgium, Luxembourg, Ireland, Finland, Slovenia, Slovakia, Malta, Latvia, Estonia, Lithuania, Cyprus, Poland, Hungary, Czech Republic, Sweden, Romania, Denmark, Bulgaria, Croatia, Switzerland, UK, USA: A return is possible in case of defects, as well as in case of compliance with the withdrawal period. Please send your return with information about the reason of your return to the following address: 

ITG GmbH
c/o Recaro / Tor 1
Eichenstr. 2
85445 Schwaig/Oberding
Germany

Terms and conditions of payment
The prices at the time of placement of the order apply. You can choose between the following payment methods:
Instant bank transfer provided by Sofort GmbH
Payment in advance
Credit card (MasterCard or Visa)
PayPal

Payment processing
The entire payment processing process is carried out by BSPAYONE GmbH.
BSPAYONE GmbH
Fraunhoferstrasse 2-4
24118 Kiel
Germany
Registered office of the company: Kiel
District Court Kiel – HRB 6107
Managing Directors: Carl Frederic Zitscher, Jan Kaniess
A company of the Sparkassen finance group

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