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Right of withdrawal

 

Information on your right to withdraw from the contract
You have the right to withdraw from this contract within 14 days without specifying any reason. This does not apply if you do not belong to a member state of the European Union at the time of conclusion of the contract and your sole residence and delivery address are outside the European Union at the time of conclusion of the contract.

The withdrawal period is 14 days from the day on which you or a third party named by you who is not the carrier have taken possession of the goods or, in the case of an order for several goods items that are delivered separately, 14 days from the day on which you or a third party named by you who is not the carrier have taken possession of the last partial shipment or the last item.
In order to exercise your right of withdrawal, you must inform us (Recaro, c/o ITG GmbH Internationale Spedition und Logistik, Eichenstr. 2, 85445 Schwaig/Oberding, Germany, e-mail: support@recaro-shop.com) by means of a clear statement (e.g., a letter sent by postal mail, fax, or e-mail) of your decision to withdraw from this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.

We would like to draw your attention to the fact that you can also exercise your right of withdrawal within the period of thirty (30) days by returning the goods using the return label enclosed with the shipment.

In order to comply with the withdrawal period, it is sufficient that you send your notification of exercise of the right of withdrawal before expiry of the withdrawal period.

Consequences of the withdrawal
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without delay and at the latest within 14 days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund anything to you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us (Recaro, c/o ITG GmbH, Eichenstr. 2, 85445 Schwaig/Oberding, Germany) without delay and in any case no later than within 14 days from the day on which you notify us of withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has elapsed. We will bear the cost of returning the goods. You shall only be liable for any loss of value of the goods if such loss of value is due to handling of the goods which is not necessary for inspection of the quality, characteristics, and function of the goods.

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